Frequently Asked Questions

Power Washing FAQS
House Washing
Q.Is house washing really necessary?
A. Houses are the largest lifetime investment for most Americans. Regardless of the type of exterior, every home collects dirt, pollen and atmospheric contamination of some degree and possibly mildew. House washing is a service that helps protect the beauty and prolong the property value of your home.

Q. How will you wash my house?
A. For a majority of homes, we utilize a hot water wash using a slightly alkaline detergent boosted with a mildewcide. For homes that have excessive environmental pollution or heavy oxidation, we apply a two-step cleaning method that utilizes an acid-based cleaner followed with an alkaline detergent. Both these methods are environmentally safe.

Q. Does your washing affect my plants?
A. Actually, because initially spray all plants with a layer of water and rinse them off at the end of the house washing process, the plants are safe and wind up getting a good watering. We always use environmentally safe products.

Q. What about my windows? Will they need cleaning?
A. They normally won’t. Provided the windows are already clean, they won’t need any extra cleaning. This is because our state-of the-art mobile unit utilizes water softening technology that leaves your windows virtually spot-free. We also provide professional window washing as a separate add-on service.

Q. How often should I have my house washed?
A. On average it is recommended that you have your house washed at least once a year. One of the added services that is included at no extra charge is the addition of a surface polymer to wash process. This wax application delivers a top quality truly professional finish that keeps dirt, mildew and other contaminants from sticking to the siding and leaves the windows shiny and virtually spot-free.

Q. How long does the house washing process take?
A. It takes anywhere from two to five hours depending on the size and condition of your house.



Deck Care and Maintenance (Wood Care)

Q. Why is deck care and maintenance necessary?
A. Decks are high traffic areas and they are subjected to lots of wear and tear. They are also at the mercy of natural elements such as rain, sun, wind, snow and water. The combined effects of these elements and microelements greatly shorten the life of the wood decks and result in a diminished value. Deck care and maintenance protects the beauty and prolongs the value of your deck.

Q. Is pressure washing alone sufficient to protect decks?
A. Pressure treatment protects against moss and bugs but not against a majority of damaging elements of the environment (such as rain, the sun, drenching, baking, wet and dry cycles) that eventually, with time, rot away unprotected wood .If you want to preserve the beauty and longevity of your wood deck, it must get protection against damaging wear, both human and environmental.

Q. What happens if the home owner neglects to protect his/her deck?
A. Like any other natural resource wood without proper care will deteriorate loosing it’s natural luster and waste away. Regular deck care and maintenance is definitely more cost-effective than replacement especially with the escalating cost of natural lumber.

Q. How does proper deck care and maintenance impact the environment?
A. Less replacement equals less consumption, which in turn saves trees. The use of deck protection products that do not contain hydrocarbon solvents reduces environmental pollution.

Q. How often should a deck be treated?
A. Given that decks are such high traffic areas, it is recommended that they be treated at least once a year.

Q. What are the advantages of your deck care and maintenance procedures?
A. We employ a system that brings out and allows the maximum natural beauty and grain of the Deck to stand out. This is achieved through the use of products that have ultraviolet inhibitors to protect from the sun and fungicidal properties to protect from moss and fungus growth. Our hydrocarbon-free products are environmentally safe. We also use a clear penetrating product when treating decks, thus allowing the natural beauty and grain of the deck to stand out. Building a wooden deck is costly but is money well spent. Rebuilding a deck is money unnecessarily spent. It is definitely more sensible to protect and maintain your deck. It not only preserves the value of your investment but it helps conserve a beautiful natural resource for generations to come.

Q. Do you provide wood care services for other wood surfaces around the home?
A. Yes, we do provide wood care & maintenance services for all wood surfaces around the exterior of your home (fences, deck furniture, gazebos, etc) since they are also exposed to damaging environmental elements such as the rain, snow, wind and the sun’s ultraviolet rays.

Roof Cleaning

Q. Why should I have my roof cleaned?
A. 80% of roofs throughout the United States have ugly black streaks on them. They are found on granular-type shingles made from asphalt and asbestos. The scientific name for these mysterious streaks is Gloeocapsa Magma. Roofs are also susceptible to fungus and moss growth that feed of the algae and dirt on the roof. Fungus and moss greatly shorten the life of roofs. Roof maintenance not only preserves the appearance of your roof and consequently your whole home, but is also very cost effective in the long run. Adhering to a maintenance program is less expensive than prematurely replacing the roof.

Q. Will the algae return after the cleaning?
A. Yes, With time, algae will return. Our roof cleaning process together with our yearly maintenance plan incorporates a long-term mold and odor eliminator that prevents organism reproduction by creating an environment that bacterium cannot survive in. Another more costly option would be the installation of zinc strips under the first row of shingles beneath the ridge cap. Metal ionization results when the zinc releases ions that flow down the roof whenever it rains making the shingles toxic to algae and therefore eliminates the possibility of reformation.

Flatwork

Q. What is flatwork?
A. This is a service that covers the cleaning and maintenance of “flat surfaces” such as driveways, patios, walks, drive-thrus and parking lots. Total home property value and appearance is our ultimate goal.

Q. Is this service environmentally safe?
A. Environmentally safe cleaning and sealing products are used in this process. Our state-of -the-art self contained mobile unit incorporates as water reclaim system that captures all water as federally mandated under code 123-b section 14-6 paragraph 3 by the Environmental Protection Agency .You can rest assured that your property is totally protected and no contaminating solutions will leak into your yard, landscaping or water table.

Auto Detailing

Q. What is auto detailing?
A. Detailing is a process that reconditions and protects your entire vehicle in a systematic manner.

Q. What is a professional detailer?
A. This is an individual that has undergone extensive certification training in the science and art of detailing enabling him/her to utilize this knowledge to combine quality chemicals and utilize top grade professional equipment to deliver a product that is up to the highest industry standards and exceeds all customer expectations.

Q. Why do I need to detail my vehicle?
A. Next to your home, your vehicle is the second most valuable investment. Detailing provides protection of the appearance and value of your vehicle. Just like sunscreen protects the human skin, the vehicle’s paint needs protection from the destructive elements of nature through the application of high-quality protective detailing chemicals.

Q. How often should I get my car detailed?
A. It actually depends on the length of exposure of the car to the elements of nature, and the frequency, quality and degree of prior detailing service.

Q. When I bought my car the dealer sold me a paint sealant package that is guaranteed for 5 years. I therefore don’t need to detail my car!
A. Paint sealant is definitely the best protection for the external paint surfaces. On average, the very best paint sealant only protects the vehicle’s exterior paint surface for a period of twelve months at most under the best of conditions and six months under normal circumstances. Dealer paint sealant packages usually include a warranty which has fine print that requires that the paint sealant be re-applied at least once every six months in order to keep the warranty valid.

Q. What is a paint sealant anyway?
A. It is a product that contains ingredients that form a durable film over the paint surface, thus creating a protective barrier on the surface. A top-quality paint sealant is twice as durable as wax, and is therefore the best protection for your vehicle’s exterior.

Carpet Care

Q. How safe is your steam extraction process? Will it damage my carpet?
A. Steam extraction is the top recommended cleaning method by the leading carpet manufacturers and by the Institute of Inspection, Cleaning and Restoration.

Q. Why does your technician need to know the fiber my carpet is made from?
A. Carpets are made from either natural or synthetic fibers. The most common are wool (natural) and nylon (synthetic).We performs a burn test and a chemical test on a small piece of your carpet. This enables us to determine the best product to use in order to achieve the best results while maintaining the beauty and integrity of your carpet. All our employees are trained and certified (by the Institute of Inspection, Cleaning and Restoration) professional technicians who treat you and your property with the utmost care and respect it deserves.

Q. What kind of equipment do you use?
A. We utilize a state-of-the-art self-contained cleaning unit specifically designed for professional cleaning procedures. We also provide all water and materials in our cleaning process.

Q. How long will I have to wait before my carpet dries?
A. Our process incorporates an accelerated drying procedure that normally dries the carpet in 1 to 2 hours depending on the condition and construction of your carpet.

Q. What kind of guarantee does your company offer?
A. Our company offers a 100% guarantee of satisfactory workmanship on all our services. The only reason we can make such offer is because we believe in our service. Our equipment is unique, and our processes are unsurpassable.

Additionally, we select only the type of personnel you yourself would invite into your home or business, and train them to be experts in their field. So relax; we gladly accept responsibility for your furnishings when we are your guest. Our responsibility is to serve you well..ALWAYS!